@Mackelito Hello, you can connect it to the original wifi first to make it work, and then you can update the firmware; Or you can enable mobile hotspot on your cellphone and try to connect the KC110...

@JGVasconcelos Hello, JG, you can use port 443, 50443, 60443 to give it a go. Any updates, be free to let me know. Good day.

@Matt96 Hello, sorry for the inconvenience; we have added the Archer D7, now it is selectable. Back to your case, to make port forwarding work, the internet IP address should be a public one. And the...

@Cruzer Do you have the call number of the call center? Generally speaking, our tech support won't sell anything to your customers. Meanwhile, do you have the link of the livechat? If so, please give...

@cloud29 Hello, have you ever tried to change another sim card to verify whether it can be detected? May I know when and where did you buy it? What is the serial number of it? Thanks in advance, and...

@Anesh Hello, may I know how many devices connect to the 2.4GHz at the same time? Is there any heavy traffic network activities? Is it still connected to the TP-Link wifi but no internet or it loses...