@Kaitoukidkiddo Please send us a screenshot of the back label where you saw the country version. May I know have you ever upgraded the firmware of the TD-W9980B before? And when did you buy this...

@Big_John_Irons Hello, we can control the smart plug locally with cellphone connected to its own wifi. While with host wifi existed, we won't be able to finish the setup procedure. So you can connect...

@Nanaimo Hello, below is the instruction to install the HS210 kit to make it work. https://www.tp-link.com/support/download/hs210-kit/#video https://www.tp-link.com/support/faq/2009/ May it help.

@taylorb100 Hi, it is a spammer and has been removed.

@Tonlee Hello, try to power cycle it and then hold the settings button for 10s to reset it. Still the same, try to change another power socket. Besides, may I know when and where did you buy this...

@Mgmg What are the hardware and firmware version of the HS100 which cannot use schedule feature properly? Try to change the time zone/location to another one and change it back to the correct one to...