@ni_ro How many Deco do you have in total? Could you please draw a network diagram and show me? When the clients cannot access the web sites, like online banks, or live.com, try to ping them and...

@Hong It seems that the signal strength between the main Deco and 3rd Deco does not trigger the threshold value, therefore it won't switch to the second Deco manually. Try to move them further away...

@w3by Try to ping the gateway of the Deco M4 and show us the screenshot. Try to open a New incognito window and access the web UI of the Deco M4. And please connect your computer to the main Deco...

@shifu So one of the three Deco M5 failed to upgrade the firmware? Try to connect it to the main Deco by wired cable and then upgrade it, and you can configure it as the main Deco and connect it to...

@quackers Theoretically, it won't be secured unless you have connected it to a secured network. Cause you have reset it, you can reconfigure it with the host wifi password and then take some time to...

@zackattack784 Hello, you can try to do some troubleshoot as mentioned above and tell us the corresponding results. And please show us what the current problem is and tell us the current hardware and...