Hi all, Sorry to respond late. Are you able to login to the cloud website with your cloud account successfully? https://www.tplinkcloud.com/ Please check the time settings of your router, ensure that...

@Bondjordan First, the IP address of Archer C3150 is 192.168.0.1 by default, while it is 192.168.1.1 for Archer D7; anyway, just ensure that they are not using the same IP address. When you change...

@Antonio89 For the speed issue, with main Deco connected to the modem only, you can connect your smart phone or computer to the Deco wifi network and run the speed test for 3 times. Meanwhile, please...

@PauloMS What is the current light status of the 3 Deco? Are they all solid green? With modem connected to the main Deco only, please connect your computer to the main Deco and test whether you can...

@Abhijit2610 The link attached above is the firmware for US version, while the current one is the latest one already, you do not have to update it. Meanwhile, the US firmware cannot flash to EU...

@Bkb The Kasa app is available for mobile devices for now, including Android OS and iOS, it does not support computer. While the smart bulb still supports some 3rd party programme, like Alexa or...