@Donat0 What is the led status of RE350? How do you know that the extender is bricked? Is there any specific symptom? Try to hard reset it by holding the reset hole for 1s with the extender powered...

@SirDigital What do you mean the USB attached drive keeps dropping off? Like it keeps showing unrecognized by the router and you need reboot the router to make it work again? With the USB drive...

@QuinnHUN Our wireless dual-band products support more than 4TB HDD at present. We will do some troubleshooting first. What is the model number of your 4TB HDD? With the HDD connected to the computer...

@AlanHK Try to setup a static IP for your computer, which in the same subnet as the default access of the router printed on the bottom label. Click here to read the FAQ to setup static IP. After...

@desp Is that the system log of the MR6400 once it lost connection and got the error message？ If not, please re-send us a system log of the MR6400 after the unstable connection issue. Meanwhile, you...

@ShawnKingston We tried to track the history on our livechat system but cannot find any records. Anyway, we will give you a specific answer there. First, the TC-W7960 is a cable modem router, while...