@AaronW How do you know that all the devices have connected to the 2.4GHz only? Any specific symptom? Note: You can use wifi analyzer and it will list the available wifi networks and the devices...

@Zebra The M4 supports both 2.4GHz and 5GHz. So it is not true that it can only handle 2.4GHz. While for the laggy issue, you can try to enable QoS for the device to give it a go. Instruction as...

@gonzalog @SuperHiperGeek Glad to hear that your routers work properly now. @Swizzer @MitoBsAs @jgesser we have noticed that, and our engineers are working on it; you can email our tech support with...

@kasss The current firmware is the latest one, if you are willing to do further troubleshooting, please provide the information below and then our engineer can email you and try to fix it. 1. The...

@RafaelLomba Below is the instruction to use media sharing function: https://www.tp-link.com/support/faq/1528/ How do you access the media files? Please show us a screenshot of it. What about other...

@Vindel Have you ever tried to forget th network on your computer and reconnect to the wifi? Besides, we have released an internal firmware trying to fix it. You can email our tech support with the...