Hi, May I know how did you set it up? TO block devices via IPs, have you tried to choose Filter as IP/MAC filter and narrow down the rule type as IP to give it a go? You can refer to page 52....

Hi, How do you bind it to your account? Use the Tether app or use the web interface? If you haven't bound it to your cloud account, please connect your device to the C60 locally and then try to bind...

if you can access internet from it, that means the router is working fine; you can contact your client to confirm it, or like Archer C8 said, you can login to the web interface to get the Mac address...

Hi, For your information, the smart actions featue will be available soon, and you can give it a go after that. You can keep an eye on official website or kasa app. For now, you can setup schedule...

I see, thanks for your reply. As the warranty policy, they need take responsible for it. You can wait for their feedback. Any updates, you can let us know.

Hi, You can setup schedule to turn it on or off at a certain time automatically, do not have to control it manually. Below is the instruction: https://www.tp-link.com/support/faq/947/ While, there is...