Hi, If all the devices connect to the wifi have the same slow wifi speed issue? Please check the wireless link speed of your device which will affect the actual speed. Instruction as below:...

Hi, That is a little weird, with DHCP disabled, did you setup static IP address for the 855RE which is in the same subnet of main router? Besides, you can update the firmware to give it a go. Below...

Hi, Theoretically, the extender won't affect the performance of the main router; Do they use the same network name now? Please give me the below details so that we can do more troubleshooting. a....

Hi, Could you please take a short video of this issue and send to us to do further analysis? Meanwhile, it seems that it is the physical installation issue, if possible, it is suggested to reinstall...

Hi, The US ocmmunity is isolated, serving the customers in US , while the EN community serves the global users. Due to jet lag and some other reason, we may delay in response; and for your case, I...

Hi, Please provide the information below so that we can do further analysis and fix it. a. Any specific symptoms of the automatic reboot issue, what is the light status at that time? if possible,...