Hi, Thanks for your feedback, sorry to hear that it still does not work. Please check your inbox and our engineer will contact you later and try to fix it. Good day.

Hi, At my end, to be honest, I think it is acceptable, reasons are below: 1. There are some stocks available now even though the latest is V3 already. 2. The RE450 V2 is still in sale, and it is not...

Hi, Our engineer will email you later, if you are willing to do further analysis, please check your inbox. Please wait a while until they reach out to you. Thanks for your understanding and...

Hi, Sorry to respond late, I checked our email system and found that my colleague follows up your case now. And I emailed you the instruction to get it solved. You can check your inbox. Good day.

You are welcome; please a while then. You have a good day.

Hi Jason, The current interent IP address of Deco M9 plus is a private IP address, that is why you failed to port forward the specific device. And I'm afraid that there is another modem/router...