Hi, The powerline light should be on otherwise, it does not pair with the main unit which connects to the main router by wired cable, thus there is no internet from it. It is suggested to move them...

Hi Fred, Thanks for your reply and understanding. Sure you can take some time to test the connection with all same SSID. Meanwhile, it is true that it is hard to verify which SSID you have connected...

Hi, What is the model number of the powerline adapters? Is it the same TL-PA4010? What is the light status of the current adapters? With your device connected to it, can you access internet? Good...

Hi, What is the IP address/gateway obtained by your iphone or ipad when they connected to the extender but no internet access? Note: You can go to settings -wifi page and press the wifi name to get...

Hi, There is no big difference between RE450 V2 & V3. They both support Tether app, access point mode and so on. So you still can use the RE450 V2 to extend the wifi range. For further more...

Hi, Please confirm that the 2 HS200 connect to the same network. And our engineer will email you later, if you are willing to do further analysis/troubleshooting, please check your inbox. Good day.