Hi, How far away between the main router and the exender? You still get valid IP address from main router even though there is no internet access, it is suggested to reset the extender and...

Hi, What is the light status of the HS110? Is there any error message if you failed to control it remotely? What is the current hardware and firmware version of the HS110 and what is the kasa app...

Hi, We use tpCamera app to manage the NC450. Below is the download link: https://www.tp-link.com/en/support/download/nc450/#Apps May it help and have a nice day.

Hi, There is no MU-MIMO option once you enabled smart connect, cause the 2.4GHz does not support MU-MIMO. First, you can enable MU-MIMO with smart connect disabled, and MU-MIMO will take effect; or...

Hey, how did you ping the router? Please show us a picture of the ping result. Meanwhile, it is suggested to ping the Internet IP of the router remotelu and check whether it works. Any updates,...

Hi, May I know who is your ISP? What is the light status of the C1200 when the connection drops out? Can you get internet from it via wired cable at that time? Please connect your device to the modem...