Hi, Cause the access control/parental control does not work when the router works as an access point, you can try to setup these settings on the main router to give it a go. May it help.

Hi, How does the internet source connect to the ISP router? via phone line or ethernet cable? You can take a picture and send it to me. Meanwhile, if it is connected by phone line, then it need plug...

Hi, Please power cycle the modem and the main Deco, after that, please check whether you can access the Deco app remotely. Note: You can enable the cellular data on your cellphone to test it....

Hi, What is the current network topology? How do you connect these devices to each other? What kind of troubleshooting you have done? With unplugged the cable between the Deco and modem, pleae reboot...

Hi, There is no way to trace the URL of the visited pages yet, only the Deco M5 can. While there is a traffic monitor function, The Traffic Monitor page displays the network traffic of the LAN, WAN...

My pleasure, do not hesitate to contact us if need more help in the future.