Hi, For your information, the powerline adapter need connect to the main router by wired cable to access internet first. While cause there is no RJ45 port on the main router, and I found that the...

Hi, Here is the download link of tpPLC utility for Mac. https://www.tp-link.com/en/support/download/tl-wpa4220kit/#Utility Good day. joseelbelga wrote Helo How to download the tpPLC package for MAC...

Hi, It is suggested to hard reset by holding the settings button for 10s and reconfigure it. Then you can take some time to test it, if still the same, you can contact our tech support to check the...

Hi, With one computer connected to the 4220 by cable, please go to speedtest.net and run it for 3 times and please show me the pictures. To do a comparison analysis, please connect to the wifi...

Hi, Sorry to respond late. As my knowledge, the powerline adapter won't affect the performance of the main router. Could you please tell us more specific symptoms of this problem? Meanwhile it is...

Hi, That is weird, only specific devices drop connection. While our engineer has contacted you via email, if you are willing to do further analysis, please notice your inbox. Good day. MikeyT wrote...