Please try to factory reset the extender by press the reset button on the back for 8-10 seconds agian, you will see the screens changes when you do that. After reset, please connect to the extender's...

Before you set up the extender, please make sure there is no special settings such as MAC filtering and access control on your router, they may block the extender. Then please confirm your router's...

It not recommended to use the second extender to extend the first extender's( in range extender mode) wifi signal, it may cause the internet speed issue and network dropping issue. It is recommended...

Do you remember the old firmware version of your extender? Did you press the reset button on the extender for 8-10 seconds? Can you see any light change when you do that? Please try to connect to the...

Please note the bulb's default wifi is a open network, we can not set up a password for that, and it will disappear after we set up the bulb. If you get stuck in step e in this manual:...

Please try to factory reset the camera by press the reset button on the back for 8 seconds, then refer to this instruction to reinstall it:https://www.tp-link.com/en/faq-821.html