@Shraboni90 Hi, what is the model number of your previous Deco? How many Deco X50_V1.3 do you have? Are the satellite Deco units all connected via WiFi Backhaul? By the way, how many smart home...

@rakib_5056802 Hi, thanks for the message. I'm afraid there hasn't been another firmware available for Deco X50_V1.3 now. May I know how many 2.4GHz devices you had? What are the model numbers of...

@Jackdm Hi, thank you for the feedback. May I know where you're located? I think it is likely that the HomeShield subscription might not be available in your place. Jackdm wrote @David-TP I tried to...

@nicsol Hi, welcome to the community. I noticed there were two satellite Deco units that use Ethernet Backhaul. Would there be a network switch after the main Deco PX50? There is a "System log" on...

@TJantunen Hi, welcome to the community. Deco doesn't support customizing the DHCP release time, and the default release time is 2 hours. Can I have the model number of the SPA control unit? Would...

@nccchirag Hi, can I have the model number of the ISP router? When the internet dropped, would there still be an IPV4 address on the Deco App>More>Internet Connection>IPV4? Can you also send an email...