@Robert_M1973 Hi, welcome to the community. May I know your internet service provider? How about the model number of the ISP-provided router? How long have you had Deco XE75? Did the speed issue...

@MichielA Hi, thank you very much for the feedback. Instead of opening ports for a specific external IP address, have you tried enabling a WireGuard VPN server on the Deco so that the specific remote...

@Deepakkd Hi, did you receive the HX510s from the internet service providers? You can check its firmware via the Agnet App or the web admin UI. Usually, the new firmware will be pushed automatically...

@Jcordero Hi, welcome to the community. can you constantly reproduce the following issue? " ISP router → main Deco XE75 (AP mode) → WiFi clients; NAS wired directly to ISP router. I cannot establish...

@Yessuz Hi, thank you very much for the feedback. The DDNS configuration can't be transferred. Have you tried to factory reset the previous main Deco M9 Plus by holding the reset pinhole for 1s? By...

@Cnyhed Hi, Based on your description, the product seems to be having performance issues. Please contact your local support team for further assistance....