@baobab681 Hi, can I have the model numbers of the Amazon smart speakers? By the way, have you ever tried to remove and add the smart speakers again on the Alexa App? I'll share the beta firmware via...

@RyanAPalfrey Thank you very much for the App logs. How about the LED status on the main Deco? Would it also turn solid red during the disconnection? Wait for your reply. Best regards.

@Bafflled Hi, welcome to the community. I tested the PDF file could be uploaded via Google browser. Maybe the file is oversized. Can you try to add a screenshot of the house floor plan? By the way,...

@Bob69 Hi, welcome to the community. Can I have the firmware version of the Deco X1500? Please try to add a screenshot of the network map on the Deco App, such as: Have you checked the actual network...

@KGB_Black Hi, can I have a picture of the whole network map on the Deco App, such as: Do you use any network switches to connect all four satellite Deco units via Ethernet Backhaul? As satellite...

@cswest Hi, can I have the firmware version of the Deco S7? Have you tested the Ethernet speed directly from the Deco S7? Is it also capped at 200mbps? Please also refer to this link to check the...