@HpW Hi, thank you very much for the feedback. Please make sure Deco X55 is set to "Access Point" mode:How to set up Deco to work in Access Point mode It is also suggested to refer to: General...

@Nissesjoman Hi, can I have the model number as well as the firmware version of your Deco? Have you ever set a static IP address on the Synology NAS? Wait for your reply. Best regards.

@screennamescree Hi, thank you very much for the feedback. Could you please refer to this link to help me submit the Deco App log: How to submit Deco APP log Have you tried to power-restart the whole...

@Fabounnet Hi, thank you very much for the feedback. Can I have the model number of the devices that are connected to the MLO network and had a slow speed? "The MLO is unusable, with a connection...

@MrHomeAdmin Hi, thanks a lot for the update. After the recent security database update, you might notice the reported Malware issue here has gradually phased out. But we still apologize for any...

@screennamescree Hi, do you receive an auto-reply with the support ticket number? I didn't find any logs under your email. It is probably due to the region access permission. Have you tried to...