Forums/
Deco
3 weeks ago
@Klanij Hi, thank you very much for the feedback. Can I have the model number and firmware version of your Deco? Please also share a screenshot of the "Real-time Protection" attacking records. If...
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Forums/
Deco
3 weeks ago
@Warmyy Hi, welcome to the community. Deco X50-4G _V2_1.2.0 build 20250804 rel. 78460 doesn't support WiFi Access Control, which needs the support of all Deco units in the Mesh network. So when Deco...
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Forums/
Deco
3 weeks ago
@RIZZNY Hi, did the Parental Control start working well after network reconfiguration from scratch? Best regards.
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Forums/
Deco
3 weeks ago
@MattB-UK Hi, yeah, it would be better to submit a fresh log and update the email so the engineer knows the previous suggestions didn't work. Best regards.
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Forums/
Deco
3 weeks ago
@e_rangel Hi, thank you very much for the follow-up. I'll follow up on your case via email and forward your case directly to the senior engineer for further assistance. Please check whether you can...
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Forums/
Deco
3 weeks ago
@Mikhail_M Hi, thank you very much for the feedback. I don't have permission for some technical departments, and DE is one of them. You can include the forum link here and ask the escalation so the...
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