@Ice01 Hi, Thanks for the feedback. I didn't have any other tips. I'll need to escalate your case to the engineer later via email. In the meantime, can you help me check the following details: Did...

@Cyero Hi, I haven't received any firmware release news for the PX50. You can stay up-to-date by regularly checking the Deco APP firmware release notifications and the official website. Best regards.

@jaimepe Hi, Thanks for your feedback. Is this "Infinix Note 12" the only device that can't work with the 2.4GHz band of Deco X50? How about other 2.4GHz clients? Have you also tested enabling the...

@grgrg Hi, Deco X55 is more like Deco X50 with a black cap. They are very similar in many ways and comparable in network performance, but differ primarily in their distribution channels. As the...

@knyttl Hi, can I have the current firmware version of your Deco M5? Have you tried replacing a new short Ethernet cable to connect the satellite M5 to the main M5? (Please also test switching...

@jlambert Thanks for the feedback. I'll escalate the case to the senior engineers and check whether they have any other suggestions about the "Connection Preference" issue over IOT Network. Could you...