@MikeW34 Hi, welcome to the community. Have you already set up the Deco through the Deco APP? If yes, can I have its current firmware version? If not yet, can you help me find the hardware version...

@MarkSp Hi, welcome to the community. Can I have the current firmware version of the Deco X50? As 1.2.3 Build 20240724 Rel. 28307 is the latest firmware for Deco PX50_V1, when you mentioned "update...

@DT1204 Hi, Thank you very much for the feedback. Have you tried a 2.4GHz IoT network with "No security" to see whether it made any difference? Would there be any error message when these two devices...

@ElShahat Hi, Thank you very much for the feedback. The Ethernet ports on Deco are WAN/LAN auto-sensing, but Deco doesn't support a multi-WAN connection. When the LAN 1 failed, the main ISP modem no...

@ARGamingPK1 Hi, 255.255.252.0 is a quite common subnet mask used by Deco, and I have seen it on many models. It is intended to expand the LAN IP range from 192.168.68.1 to 192.168.71.255. While in...

@ChilledOutDad Hi, Thanks for the update. I've found your ticket and escalated it to the senior engineer for further assistance. Meanwhile, if the issue with Deco repeats later, before restarting...