@gellio Hi, welcome to the community. Deco products mainly use the Deco APP for system configuration and network management. The web UI is only a supplement for the Deco APP and is often used for...

@Pierre_Dhr Hi, welcome to the community. Can I have the firmware version of your Deco XE75? What is the model number of the "new Android device"? Is it the only device that had this issue? By the...

@Glu Hi, May I know the SIM carrier? Have you tested with another SIM card？ If the issue starts with 1.2.x, we can try to revert to the official 1.1.5/1.1.7 first:...

@XWEBNetwork Hi, Thanks for your time and patience. Deco BE85 will also support Guest captive portals, like Deco BE25/23. I think there might be certain rhymes of the Deco firmware upgrade, for...

@trakman Hi, Nice to see you again. It is supposed to be a good idea. However, the beta firmware was released via cloud OTA and It can't be automatically detected via the Deco APP. Additionally, I...

@mcw92 Hi, Thanks for the system logs. May I know who your internet service provider is? Would Deco X50-5G turn red during the disconnection? It is highly recommended to install the beta firmware...