@MHuda Hi, did you see any relevant blocking history under the Parental Control profile insight? Or have you noticed any suspicious records under Network Security? If nothing related, you can try to...

@HuffMars Hi, does the Deco X50-V1-1.6.7 serve as the main Deco? If other satellite units are also Deco X50-1.6.7, it is suggested to separately update one of the satellite Decos via its individual...

@pdeseymour Hi, is it like the reported issue here: Reported Issue and Workaround: Guest Network works only on Main Deco It is suggested to restart the main ISP modem once to see whether it helps....

@arvinth0000 Hi, can I have the firmware version of your Deco X20? Have you also seen Deco X20 turn flashing blue when all the settings are lost? It is suggested to set another Deco as the main Deco...

@jb_deco Hi, have you done a factory reset after the firmware upgrade? Did you set Deco into "Access Point" or "Wireless Router“ mode? If it is in Router mode, when checking the Network Security...

@natashajohn989 Hi, is the newly updated firmware "1.1.4 Build 20230915 Rel. 65543"? Do you have Deco X55_V1.0/V1.6? The Build 2023915 still was a very old version. For V1.0/1.6, the latest firmware...