Hi @JackToncatrina May I know were you able to solve the issue with bulb and Alexa? Feel free to let us know if you need more help. Any screenshot or update is much appreciated~

Hello @ZiaZ Thank you for more information! Please keep your Google home app updated. Can you unlink kasa in the Google home and relink it? If this does not help, can you share a photo of the error...

Hi @astrojedi22 Oh, the email is with TKID221222326 in the title, you may check the spam if it does not show up. Btw, I also share the email content with you via PM (click you profile on the right...

@Dmeyer07 Thank you for reaching out to the community, can you check some of the tips here help: 1. Please make sure you installed the HS220 in a two-way environment where 1 switch control 1 light....

Hi @ZiaZ Thank you for reaching out to the community. In the Kasa app, make sure smart plugs are online when the phone is on mobile data, otherwise please reboot your kasa device. if the devices are...

Hello @daphne Thank you for reaching out to the community and providing the case details. For 'Often it cannot detect one or other of the plugs, most of the time the app tell they are no program for...