@eXim Hi, If you are willing to continue troubleshooting, please refer to Q1 in the instructions below to ensure your settings are correct, then refer to Q4 to troubleshoot the reported phenomenon....

@EmmanuelFF Hi, When the Tapo camera has Motion Tracking/Auto Tracking enabled, the camera's position where it started tracking the event is the default position. Typically, after tracking an event,...

@robdupre @Glennyp Hi, Please refer to the instructions below to troubleshoot if you can't view the camera's live feed. What should I do if I can't view the Tapo camera? Please confirm the following...

@krupeshkanade Hi, If your microSD card can't be detected by the camera, please refer to the instructions below to troubleshoot. What should I do if the SD card cannot be formatted/recognized? If the...

@YellowBlack Hi, Do you want the camera to keep its spotlight on for a period of time (e.g., 5 minutes) whenever it detects an event, or whenever another Tapo camera detects an event, or when you...

@airasel Hi, If your camera can't return to its original position correctly after tracking, please refer to the instructions below to troubleshoot. What to do if the Tapo Pan/Tilt camera can't return...