@ukrbeld Hi, Typically, enable the 2FA feature as the instructions below won't cause all Tapo devices to disappear from the Tapo app. Making Your Account More Secure: Introducing Two-Step...

@Mattyuk3 Hi, Please confirm the following information for the reported phenomenon. 1. What's the LED status on the camera, such as solid green, solid amber, etc.? 2. Please disconnect the Ethernet...

@PeteEastLothian Hi, Please ensure the Tapo D230 and H200's firmware versions, as well as the Tapo app version, are up to date. Then, check whether the reported phenomenon persists. If so, please...

@Jinxed97 Hi, Typically, the Tapo camera won't destroy the inserted microSD cards. In your situation, please confirm the following information for further analysis. 1. What are the three SD cards'...

@Kevdogktm Hi, The Tapo cameras currently do not support automatically turning the notification and alarm features on or off when working with Geofencing. For the feature request, we suggest voting...

@Gaurav567 Hi, You can refer to the instructions below to troubleshoot the reported phenomenon. Troubleshooting for cloud video recordings of Tapo Camera Best Regards