@Milesp5 Hi, Please confirm the following information for the reported offline phenomenon. 1. When the camera is working, please go to its Device Settings > Device Info page, tap the Wi-Fi icon, and...

@510530 Hi, To further analyze the reported phenomenon, we suggest following the steps below to collect the corresponding video clip and app log. 1. Please uninstall the Tapo app on your tablet, copy...

@iThMe Hi, Thank you for your feedback here. While we don't have specific details on whether these features can be added to the product or when they might be, I'll log the feature requests and pass...

@Audidood Hi, The Tapo C325WB V2 supports two high-resolution video streams (2560*1440) and two low-resolution video streams (1280*720) simultaneously. There are no RTSP streams missed. The Tapo...

@Stanto Hi, The phenomenon you reported is mainly related to specific weather conditions. When the camera is working in Night mode, the haze in the environment reflects the light of the camera's IR...

@KingKong123456 Hi, In your situation, please go to the Tapo app > camera's Live View > Playback & Download > Playback > SD card or cloud page, select the date first, then you can see the video clips...