@Regis-2026 Hi, There is no quantitative limit on the number of cameras that can be set up or controlled by one account in the Tapo App. However, we recommend configuring the number of cameras...

@Burnsy Hi, You can refer to the instructions below to troubleshoot if you can't format the SD card successfully in the Tapo app. What should I do if the SD card cannot be formatted/recognized?...

@AdamoNoProblemo Hi, Typically, turning on the second camera won't affect the first camera's ability to detect the inserted SD card. In your situation, please confirm the following information for...

@MrCupcake Hi, Please see the following instructions on our official website. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol The URL of the RTSP live stream for the Tapo C500 as...

@Williever Hi, If the person detection feature is enabled on the Tapo C310 V1, can you receive person-detected notifications on your phone and Tapo app when the camera detects a person? If so, it...

@p00h Hi, You have already tried almost all the standard troubleshooting steps, and we have no further suggestions. For further assistance, you can contact the technical support team. Best Regards