@Cliff123 Hi, It's recommended to enable a hotspot Wi-Fi on your phone or your wife's phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check...

@510530 Hi, Just double-confirm: is your Tapo app version 3.16.184 or 3.17.184? Did you download the Tapo app from Google Play? Would you please send us a video showing the reported phenomenon that...

@knox111 Hi, You can refer to Case 3 in the instructions below to troubleshoot. What to do if my Tapo Camera gets bricked after a firmware update? Best Regards

@esculap Hi, The Tapo C510W supports RTSP and ONVIF protocols; the RTSP service port is 554, and the ONVIF service port is 2020. They are unchangeable in the Tapo app. You can refer to the...

@EviLEwoK666 Thank you for your understanding!

@Lou56 Hi, You can enable the Auto Reboot feature in the Tapo app > Camera's Device Settings > Reboot Camera page if the reported phenomenon persists, then check if it helps. Best Regards