@Herk64 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@Chrischi_ Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Btw, the IoT network is not isolated from the main...

@mkdplm Hi, Thank you for your attempt to send us the app log. In your case, is the main Deco connected to a modem router? Please check if there are firewall/access control rules on the modem router...

@xsample Hi, Please refer to the instructions below to check the hardware and version(EU, US, etc.) on the bottom label of your TL-MR6400. If you have TL-MR6400 (EU) v4, you can try the firmware...

@Shlamma Hi, Deco is different from a regular range extender; you can't set it up via the WPS button. If you have factory reset all three Deco units, please power on a Deco unit, connect it to the...

@Xanderhook Hi, You can refer to the instructions below to troubleshoot and check if it helps. Fix unstable connection when connected to the Deco network Please provide the following information for...