@Harikrushna1990 Hi, Usually, if you pan & tilt the camera manually in the Tapo app, the camera won't automatically move to other viewpoints. If you have enabled the motion tracking feature, the...

@EviLEwoK666 Hi, The Public Preview in Google Home offers currently in-development features for users who opt into the program. The features added through this program will often have limited...

@brassrat Hi, 1. Please ensure you have enabled Camera Account and set the username & password on the camera's Device Settings > Advanced Settings > Camera Account page. 2. On your Windows 10...

@Lou56 Hi, Please confirm the following information about the reported phenomenon. 1. In the morning, before you manually put your hand in front of the camera, what's the LED status on the camera? Is...

@roydz Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Please also collect the app log on your iPhone or iPad, refer...

@Mozzer Hi, Do you mean you can watch the camera's live feed after opening the Tapo app? This is normal, but has nothing to do with the notification feature. It's suggested to check the information...