Forums/
Feature Requests
Friday
@philsand Hi, Thank you for providing a detailed description of your usage scenario. We don't have any specific details to share about whether and when the Tapo app will be available on a TV,...
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Forums/
Tapo Smart Camera
Thursday
@Simo2025 Hi, The information you provided is insufficient to identify the specific issue; however, you can see if the following instructions can help you. What to do if the Tapo Pan/Tilt camera...
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Forums/
Tapo Smart Camera
Thursday
@Nesswill Hi, I noticed that our senior engineer is following up on your case via email, and the ticket ID is TKID250923846. We suggest replying to the email for further assistance. Best Regards
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Forums/
Tapo Smart Camera
Thursday
@Marco0815 Hi, 1. Is your model number Tapo C246D? 2. What URL are you using in BlueIris to establish the ONVIF connection to pan & tilt the camera lens? Best Regards
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Forums/
Tapo Smart Camera
Thursday
@Dakh Hi, For the warranty concerns, we suggest contacting your retailer or our local support team for further assistance. Best Regards
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Forums/
Tapo Smart Camera
Thursday
@GenesBenavides Hi, Please confirm the following information about the reported phenomenon. 1. When the camera you mentioned is working, please go to its Device Settings > Device Info page, tap the...
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