@Cliff123 Hi, You can refer to the instructions below to troubleshoot if you can't control your camera in the Tapo app. What to do if I can't control my Tapo cameras on the Tapo app? Please provide...

@MarianneP78-_ Hi, 1. The M7350 can provide a 2.4 GHz Wi-Fi network, and the Tapo C500 can connect to the 2.4 GHz Wi-Fi. So you can connect the Tapo C500 to the M7350's 2.4 GHz Wi-Fi to go to the...

@Harikrushna1990 Hi, Usually, if you pan & tilt the camera manually in the Tapo app, the camera won't automatically move to other viewpoints. If you have enabled the motion tracking feature, the...

@EviLEwoK666 Hi, The Public Preview in Google Home offers currently in-development features for users who opt into the program. The features added through this program will often have limited...

@brassrat Hi, 1. Please ensure you have enabled Camera Account and set the username & password on the camera's Device Settings > Advanced Settings > Camera Account page. 2. On your Windows 10...

@Lou56 Hi, Please confirm the following information about the reported phenomenon. 1. In the morning, before you manually put your hand in front of the camera, what's the LED status on the camera? Is...