@Cre8or Hi, What phenomenon are you experiencing when using the Agent DVR? If you experience the same phenomenon as @trousered, please send us your camera's version info and confirm the information...

@Pool33 Hi, 1. There is no way to see how much video is stored on the cloud server. For choosing the right SD card model and capacity, the following link may be helpful. What type of microSD card...

@BRD_NST Hi, In your situation, please send me (@Solla-topee) the hub's MAC address via a private message. Best Regards

@The_civvie Hi, Thank you for your explanation and feedback. In this situation, I'll log your feature request and forward it to the relevant team for evaluation. Best Regards

@Z8000 Hi, The behavior where the phone kills the app in the background is usually related to the phone's settings. You can contact your phone's technical support to see if they have any suggestions....

@Az4721987 Hi, If you can ensure the lens is clean, but the 'black dot' won't disappear, you can contact your retailer or the local support team to check if the camera is under warranty. Best Regards