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Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
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3 weeks ago - last edited a week ago
Posts: 2
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Registered: 2024-10-31
Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
3 weeks ago - last edited a week ago
Tags:
#Firmware
#ONVIF/RTSP
Hi all,
Recently, one of my three Tapo C500 cameras received an OTA update to firmware version 1.3.1.
Since then, the ONVIF PTZ functionality has stopped working on my NVR.
The other two cameras, which did not receive this update, are working fine on firmware version 1.1.4.
Could you please look into restoring this functionality, or let me know if a fix is on the way?
I look forward to your response and thank you in advance for your help!
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Registered: 2023-03-15
Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
a week ago
Here also the C500 lost the PTZ function via onvif.
Firmware: 1.3.1
Hardware version: 1.0
NVR: frigate
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Friday
Hi,
The new firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Friday
Hi thank you for your message, but still the firmware has not reached my cameras.
Will keep trying to check for new update at regular intervals.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Friday
Hi,
Please send me your Tapo C500's MAC address via private message if you want to try the new firmware.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Friday
Thank you, I received the new firmware, PT via frigate is possible again.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Friday
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Friday
Thank you for the help in pushing the new firmware !!! Thank you so much. It is working now!
Thank you all engineers who did this !!
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
18 hours ago
@rahulparekh You are welcome! It's glad to hear your case is solved. 
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
5 hours ago
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3 weeks ago - last edited a week ago
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