@roydz Hi, Usually, if you follow the steps in this post to set up your camera, you can control it and change its settings properly in the Tapo app, even if your iPad is on the same Wi-Fi network as...

@mangaTom19 Thank you for sharing your experience.

@leesj Hi, The Infrared mode or Full Color mode selected on the camera's Night Mode Settings page takes effect when the camera enters night mode. With the new firmware on the Tapo C325WB V2, it seems...

@JenniferRidgway Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further and check if the V2's video quality can be improved. Please wait patiently....

@Bricio9 Hi, You can refer to the instructions below to troubleshoot if you fail to set up your camera. What should I do if I fail to configure Tapo Camera? Please confirm the following information...

@RAM1N Hi, If you have inserted an SD card into the camera to store video recordings, please refer to the instructions below to configure your storage settings, including the recording schedule. How...