@Solla-topee Hi, Thank you for the information provided via the private message. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait...

@mji22 Hi, In your situation, you can contact your retailer or our technical support team to check if the camera is under warranty. Best Regards

@russ-g Hi, The reported phenomenon is resolved in the Tapo app version 3.17.1 or later. Please ensure your Tapo app is up to date and see if you can change the camera's floodlight settings smoothly....

@jlambert Hi, you can follow the suggestion in this post for assistance.

@Tolis7 Hi, Thank you for the update. If the camera is working now, you can keep monitoring it for some time. If the upgrade prompt persists when the camera can't be controlled remotely, please send...

@Scraggs Hi, When purchasing the Tapo C460 alone (rather than the Tapo C460 KIT that includes a solar panel), the package usually includes the camera bracket (you can go to our official website >...