@Irlpic Hi, thank you for sharing your experience and solution with the community. We really appreciate you taking the time to help others!

@Davidyd Hi, Please refer to the instructions below for better video quality. Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality If the same phenomenon persists, please...

@Dryron Hi, What's the OS version of your iPhone and iPad? What version of the Tapo app is installed on them? You can try to remove the Tapo D235 from the Tapo app to factory reset it, then...

@Cuteclaire24 Hi, You can refer to the following instructions to troubleshoot the reported phenomenon. What should I do if the SD card cannot be formatted/recognized? Please provide the following...

@HarryTuttle Hi, It's hard to say whether the phenomenon you reported is caused by the camera firmware or is also related to the third‑party surveillance system (Frigate + go2rtc). I have escalated...

@DSpy Hi, Thank you for the information provided. In your case, please refer to the instructions to view the SD card recordings on a computer. As shown in Q2 of the instructions below, please send us...