@Jeddie Hi, For the reported phenomenon, please provide the following information for further analysis. 1. Have you enabled the Motion Tracking/Auto Tracking feature in the Tapo C216? 2. When you...

@JonoR Hi, The Tapo C230 can be mounted on the wall/ceiling/table, depending on your desired viewing range. However, please note that the camera can't rotate its viewpoint 90° in the Tapo app. If you...

@mangaTom19 Hi, Thank you for the information provided. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

Hi All, Regarding the Tapo App frozen phenomenon on an iPhone with the Tapo C840, an optimized app version 3.17.105 is now available. Please manually search for and download the latest Tapo App from...

This Article Applies to: All Tapo Cameras Phenomenon Description: When attempting to use the Talk or Voice Call feature on your Tapo camera, you may see the message: “Due to local regulations, this...

@summer_user Hi, For the reported case, please refer to the following instructions to ensure that the camera's hardware, configuration, and placement environment have no problems. Troubleshooting for...