@TP-Link Hi, and thank you for the reply. I'm also still having this issue. I will contact you via private message once I have visited the site where the modem is located to retrieve the MAC address.

The factory reset does reset all settings, and then after a while the device reboots. After that I need to set new password to log in, and need to do the whole setup procedure. It's just that it...

I tried to follow the instructions on the linked web page, but when I try to login with my TP-Link ID, I just get the following error: "This router is bound to another TP-Link ID. Please log in with...

Hi, I purchased an Archer MR600 from a local retail store, which had previously been tested by another customer who had returned it back to the store. Now when I try to activate the TP-Link Cloud...