@exoticprgmr Beta firmware has been sent to your devices. You can check it in the Tapo app in about 30 minutes then perform the update.

@Pergrines For your case, we recommend reaching out to the technical support team directly for further assistance. In your email, include some relevant logs for better follow-up. How to get the log...

@AmirulHZ Beta firmware 1.3.4 Build 250527 Rel.110651 has been sent to your device. You may check it later in the Tapo app and perform the update. Before the Upgrade: (1) Please be sure you have read...

@Errants Try to install this switch in another location, or replace it with another Tapo S500, monitor whether the issue persists. How many light bulbs does this light fixture have? What's the type...

@RichHaynes This light change isn't a normal LED state. Since you've confirmed that the smart plug is no longer connected to the WiFi network, i'm afraid the only option left now is a factory reset....

@Jethroo What's the version of your Tapo app? What about the iOS version of your phone?