@AndreasR42 Try to press the Ring and Reset buttons at the same time, wait until the LED goes off, then release the Reset button, 2 seconds later, release the Ring button. If the LED status returns...

@AW70 Unfortunately, I can't tell what might happen based on the current information. However, wiring is a critical factor for smart switches, so it would be wise to double-check the connections. Can...

@Gooman New firmware is typically released in phases and is not sent to all devices at once. If your device has not yet received a newly released version, just be patient as the release scale will be...

@Mme New firmware is typically released in phases and is not sent to all devices at once. If your device has not yet received a newly released version, just be patient as the release scale will be...

@Sundae747 Please ensure the camera has been reset correctly: press and hold the reset button for 10 seconds, the LED indicator will blink red quickly while resetting. Remove the microSD card if any,...

Jamstah wrote I can't get my socket to even try and update firmware, the button in the UI isn't active. I have 4 from the same box, one has been active, 3 have been in storage so are on very old...