When sharing webcams with my family members they cannot see the cloud videos. How do I fix that? I have two Tapo C100 webcams. I have just bought one year premium to apprx 150 $ Everything is working

Devices Wireless AP: EAP660 HD(US) v1.0 Managed switch: SG3428X v1.30 Controller: OC300 SFP+ transceiver: 10Gtek ASF-10G-T Supported data speeds for the SFP+ transceiver: 10G BASE-T IEEE 802.3an 1000B

Background: We would like to inform you about an important update to our switch products. We are in the process of upgrading our JetStream series switches to the Omada series. Following the recent fir