Forums/
Tapo Smart Camera
2025-10-20 19:37:48
all camera offline
hi I have 5 C200 cameras. The Tapo app showed they are all offline suddenly this afternoon and cant acces the cameras. The internet has no issue, the light on the camera shows solid green Ive reset th
Forums/
Tapo Smart Camera
2025-10-20 18:33:05
My C310 and C120 cameras are not recording events
The cameras allow you to view the live stream and appear to detect events, but they don't show recorded videos. That started today, but at different times of the day.
Forums/
Tapo Smart Camera
2025-10-20 11:18:36
My camera stopped recording
Can anyone help me? My cameras stopped recording. I'm receiving detection alerts and can watch live, but they're not recording. There's still plenty of space left on the memory card. Thanks!
Forums/
Tapo Smart Camera
2025-10-18 18:22:27
How can I get recording before paid subscription started?
Hi there, any idea how to extract recording before the paid subscription started? does Tapo help with this?
Forums/
Tapo Smart Camera
2025-10-17 22:24:48
Please restore “Auto-return to preset position” for C520WS
The Tapo C520WS currently lacks the ability to return to a preset or “home” position automatically after motion tracking or manual movement. This is a basic and essential function for any Pan/Tilt cam
Forums/
Tapo Smart Camera
2025-10-17 20:26:32
Tapo C260 resolution bad
I just bought the C260. It seems that the 4K resolution is just marginally better than my 2K C225 ver. 1 camera. Should it not be far better?4K vs 2K? On paper that is far better. I am disappointed. I

