This Camera is not working correctly. Recording and live streaming and other features working correctly. But the problem is that - video is flickering or refreshing with less than 10s. In each small a

Dear Tapo Support, My Tapo C310 (firmware 1.5.1 build 251011) works fully via Ethernet. However, it cannot connect to my wifi network, even when: a dedicated 2.4 GHz SSID is created all settings are l

I recently bought C560WS (3 weeks ago). I had set up different pre-defined views and the camera panned/tilted correctly to those views. The camera also go back to the previous view after tracking in m

I recently purchased the above kit but am unable to charge the cameras

I have enabled only human detection all other detection like pet, vehicle, motion detection is disabled still for some days if neighbour dog come in the frame it detects it as human being and alarm ri

Hi, it's been years since people have been asking for option to rotate video feed 90 degrees (whilst still being able to effectively use people detection etc). Do you realise you would dominate the ma