Wi-Fi Routers
Hello Community, Happy to inform you the new firmware for Archer AX55 V1 has been publicly released now. This new version makes important updates for HomeShield Pro services as well as a lot more feat
HomeShieldOfficialFirmware Update
16Helpful
20400Views
Dear TP-Link Engineering & Admin Team, I am requesting a backend status check for my account and device. My paid HomeShield Total Security Package subscription cannot be applied to my router due to a
HomeShieldTether App RelatedAccess ControlFirmware Update#Router_AX53_Error code 5020
By
Mdshahidul2003
· Latest post 2026-09-07 01:46:14
by Joseph-TP
0Helpful
348Views
I have recently bought Archer BE400 for the feature of homeshield, after activating trail version of MyHomeShield I am unable to select my device from network it keeps saying No device currently suppo
HomeShield
2Helpful
753Views
Update on Jan 16th, 2026: The official version of Archer GE800 V1, 1.3.2 Build 20250929, has been released publicly. Users can check for updates via the router's web interface or through the Tether Ap
Bandwidth Control/QoSWi-Fi 7HomeShieldGaming Router
243Helpful
107140Views
I am having intermittent network issues with Teams meeting calls dropping. The PC has been checked thoroughly by the vendor and NFF. I am keen to view the Weekly Report provided by the TP-Link, but I
HomeShieldIPv6
2Helpful
1798Views
This Article Applied to: Archer BE230_V2 Archer BE400_V1 Archer BE550 Pro_V2 Archer BE9700_V1 Phenomenon: We have been receiving reports from some users that the Traffic Usage Data in the Tether App s
HomeShieldTether App Related
0Helpful
1401Views
Hi. Is there a way to block a smart tv during weekdays? I can set a specific time (e.g. 11P-5A) but do not see days option. They're pushing Homeshield Pro
HomeShieldParental Control
0Helpful
520Views
Just wanted to report an issue after updating my Archer AX55 V1 to firmware 1.5.11. Right after the update, everything seemed fine. But once I enabled QoS, the router basically became unusable. What I
Network ConnectivityFirmware UpdateBandwidth Control/QoSHomeShield
By
Retro_0223
· Latest post 2026-03-04 02:45:02
by Joseph-TP
3Helpful
5016Views
Hi, I am using Kidshield for my kids. I am facing as issue as the following. Enable Bedime or Time limit for a profile. Then I added 2 applications for always allow. When I am trying to access the app
HomeShieldKidShield
By
Reda_Otrosh
· Latest post 2026-03-01 12:55:45
by AughBlue
2Helpful
955Views
I bought today BE400 to be the master device for my home. The main reason to buy it is to use Home Shield and Security services since My Archer Vx1800v didn't has it. I set up my device and connect it
HomeShield
By
Reda_Otrosh
· Latest post 2026-02-12 09:06:02
by Reda_Otrosh
6Helpful
1816Views
I bought a brother printer dcp-t730dw last year, around may, and i started having issues with the intrusion prevention system as it shows in the uploaded image and i cant use my printer properly, i th
HomeShield
By
Pablo_Martinez
· Latest post 2026-02-06 15:28:42
by terziyski
0Helpful
768Views
I have subscribed for homeshield's security+ and it was working fine until now. Since yesterday under homeshield tab in tether ios app it's showing all three functions are turned off and there is no o
HomeShield
0Helpful
759Views