TP-Link RE580D AC1900 Wi-Fi Range Extender cannot connect to my home WIFI network

TP-Link RE580D AC1900 Wi-Fi Range Extender cannot connect to my home WIFI network
TP-Link RE580D AC1900 Wi-Fi Range Extender cannot connect to my home WIFI network
2017-10-24 08:32:29
Model : RE580D

Hardware Version :

Firmware Version :

ISP :

Hello,

I purchased a TP-Link RE580D AC1900 Wi-Fi Range Extender not long ago, and set it up to my parents home. it worked for a while. However I disconnected the power for my main WIFI router because i needed to relocate it. When i turned it back on the Range Extender cannot connect to WIFI router anymore.

I tried the following:
Reset the range extender to factory default;
Followed the instructions to set it up again (I have tried set it up using a computer browser, i also tried using the Mobile app). After it has finished, it just said the connection between the WIFI router and the extender has a problem.
I also tried the WPS button way, but it cannot connect either.

The Router is a NetComm (please find attached the photos), Other devices can connect to WIFI without any problem.

I also brought the extender to my own home, it can connect to my WIFI router. So there is something going on between the NetComm router and the extender.

Could anyone please advise what i should do?

Thanks a lot!

Regards,
Lin
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#1
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5 Reply
Re:TP-Link RE580D AC1900 Wi-Fi Range Extender cannot connect to my home WIFI network
2017-10-24 10:18:33
any settings has changed on the router? better check whether any MAC filtering or firewall on the router , the SSID and password on the router
Reset the extender again, and use the web interface to reconfigure
http://www.tp-link.com/en/faq-930.html
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#2
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Re:TP-Link RE580D AC1900 Wi-Fi Range Extender cannot connect to my home WIFI network
2017-10-25 05:33:03

Shield101 wrote

any settings has changed on the router? better check whether any MAC filtering or firewall on the router , the SSID and password on the router
Reset the extender again, and use the web interface to reconfigure
http://www.tp-link.com/en/faq-930.html


Thank you! Nothing has changed in the router. I have successfully connect to it once, I just powered the main router off and on, and then lost connection, and never be able to connect up again.
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#3
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Re:TP-Link RE580D AC1900 Wi-Fi Range Extender cannot connect to my home WIFI network
2017-10-25 09:43:47
sounds odd....share this FAQ with you: http://www.tp-link.com.au/faq-702.html
Hope you can configure successfully.
Suggest you call tp-link support if still have any issue
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#4
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Re:TP-Link RE580D AC1900 Wi-Fi Range Extender cannot connect to my home WIFI network
2017-10-26 05:46:59

Anton L.Z. wrote

sounds odd....share this FAQ with you: http://www.tp-link.com.au/faq-702.html
Hope you can configure successfully.
Suggest you call tp-link support if still have any issue


Thank you!
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#5
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Re:TP-Link RE580D AC1900 Wi-Fi Range Extender cannot connect to my home WIFI network
2017-10-26 17:49:30

Anton L.Z. wrote

sounds odd....share this FAQ with you: http://www.tp-link.com.au/faq-702.html
Hope you can configure successfully.
Suggest you call tp-link support if still have any issue

Good sharing~
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#6
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