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TP-PA4010KIT causes BT Smart Hub router to lose broadband connection!

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TP-PA4010KIT causes BT Smart Hub router to lose broadband connection!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
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Re:TP-PA4010KIT causes BT Smart Hub router to lose broadband connection!
2017-11-15 15:37:36
If you really suffer PLC signals coupling into the phone/DSL wiring, then changing PLCs won't help - they all do the same thing on the same frequency range. While disturbance of critical analog radio (like police and emergency services) is carefully avoided through gaps in the PLC frequency spectrum, avoiding DSL disturbance is flat out impossible - simply because DSL a broad, continuous spectrum.

The one thing you can do is improve your phone wiring. If it's outside of the wall anyway, replace that with a shielded twisted pair cable, like those used for gigabit ethernet.
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#12
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Re:TP-PA4010KIT causes BT Smart Hub router to lose broadband connection!
2017-11-15 16:49:20
Yeah I kind of thought as much to be honest. When the broadband was installed the engineer brought the telephone line inside (it wasn't connected previously) with a thick cable, via a small junction box. The thickness of this cable leads me to believe it's probably twisted/shielded. The wire that comes from the socket to the router though is, I suspect, not. One thing that does worry me a little bit is that they used the telephone faceplate left by the cable company, which is also somehow wired into the cable that comes into the flat (which we no longer use). I may remove this connection as part of my ongoing troubleshooting.
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#13
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Re:TP-PA4010KIT causes BT Smart Hub router to lose broadband connection!
2017-11-15 16:55:44
Incidentally here's some recent research for anyone of an engineering set: https://arxiv.org/pdf/1509.00453.pdf
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#14
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Re:TP-PA4010KIT causes BT Smart Hub router to lose broadband connection!
2017-11-15 18:58:42
Neat, thanks! Good luck with your "home improvement"!
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#15
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