Archer C1200 v1 random reboot problem

Archer C1200 v1 random reboot problem
Archer C1200 v1 random reboot problem
2018-03-02 19:11:07
Model :

Hardware Version :

Firmware Version :

ISP :

Hardware : Tp-Link Archer C1200 v1 EU
Firmware : C1200v1_eu-up-1.1.3 Build 20180124 rel.52299.bin

Problem : Random self reboot.

Been using this models for 1 month+, encounter random self reboot, later come to my knowledge it happen to many other user as well and is hotly discussed on other forum.

call to my Telco, they inform me it is known problem due to firmware problem.

can any one /some one tell us what happen? why it takes so long time to solve this random reboot problem?
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#1
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14 Replies
Re:Archer C1200 v1 random reboot problem
2018-03-06 11:47:39
You may have a try with the latest firmware: https://www.tp-link.com/my/download/Archer-C1200_V1.html#Firmware
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Re:Archer C1200 v1 random reboot problem
2018-03-06 16:53:22
Do you have used the MAC clone function?
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Re:Archer C1200 v1 random reboot problem
2018-03-06 17:01:25
I think you can contact tplink support engineer via email.
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Re:Archer C1200 v1 random reboot problem
2018-03-08 17:26:51
Tried the Latest TM Firmware also same problem exist.
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Re:Archer C1200 v1 random reboot problem
2018-03-08 17:27:46

Lurvelly wrote

Do you have used the MAC clone function?


no I did not use any Mac clone function, only Pppoe login and Wifi SSID and PW, that is all.
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Re:Archer C1200 v1 random reboot problem
2018-03-08 17:28:36

Lurvelly wrote

I think you can contact tplink support engineer via email.

I wrote to Tp-Link twice but they never responce, only get automated mail saying they received my mail. that is all.
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Re:Archer C1200 v1 random reboot problem
2018-03-09 15:26:36
Did you have give them a call? I got fast respons when I emailed them.
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Re:Archer C1200 v1 random reboot problem
2018-03-09 16:56:18

Archer C1200 user wrote

I wrote to Tp-Link twice but they never responce, only get automated mail saying they received my mail. that is all.


I got a beta firmware in live chat, maybe you can try to contact them by this way.
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#9
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Re:Archer C1200 v1 random reboot problem
2018-03-12 12:04:34
call to TP-Link service no, they ask me to refer to TM, call to TM they say is TP-Link Firmware issue. why are they pushing around with this issue?
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#10
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Re:Archer C1200 v1 random reboot problem
2018-03-15 11:00:40
I got this beta from tplink, for C1200, EU V1
http://support.tp-link.com/f/a65fe63a04/?dl=1

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#11
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