C5400 v2 only half speed on gigabit internet
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Hardware Version :
Firmware Version :
ISP :
I have a gigabit internet connection. Speedtest gives mee 900+ Mbps when wired directly to my modem. Tested with laptop and Apple TV 4K.
A brand new Archer C5400 v2 only provides half the speed - with the same devices wired to it. Cat 6 cables in all tests.
Speedtest from the "Thether" app also shows connection speeds around 4-500 Mbps both up and down - I guess this should test the speed between router and modem.
So - is my Archer a defect unit, or are there fixes for this?
Regards,
Steinar Carlsen
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@Kevin_Z Can you please send me this firmware update. I am expereincing this issue and need it resolved
Kevin_Z wrote
Hi @sca and all,
Regarding the half-speed issue of Archer C5400 V2, we attached great importance on it and we have released a firmware which you can install and take some time to verify whether it works.
You can contact us via support@tp-link.com to get the download link, or you can just let me know.
Wish you all have a good day.
Can you send me the download link please.
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Hello, please check my answer which has been tagged as best solution, I added the download link.
May it help.
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@Kevin_Z Looks like the file is Corrupt after downloading.
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@Kevin_z
Kevin - can you please let us know if TP-Link plans on releasing updated firmware for the C5400 v2 United States version?? I am having the same "half-speed gigabit" problem that others are having. Thank you . . .
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Hello, I checked again, and the download link is valid.
You will get the bin file once you unpacked it.
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Hello, the Archer C5400 V2 shares the same firmware version, you can also install the firmware attached to my reply and take some time to test its performance.
May it help.
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Kevin,
Are you saying that the US and EU firmware versions are the exact same for the C5400 V2?? I can install the EU firmware on my US router? I had always thought that the firmware was region specific.
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Yes, you are right, the firmware was region-specific. And we recommend you customers to update/downgrade the firmware from the local TP-Link official website of the purchase location for your TP-Link device.
While the Archer C5400 V2 is special. The EU and US share the same version, you can install it on your router to give it a go first.
Any updates, be free to let us know.
Good day.
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Thank you very much for the information about the C5400 V2 Kevin. I do have a question (or request if you will) . . . .
Since this appears to be a unique situation where the router is capable of having either the US or EU firmware version installed would it not be a good idea to also publish this information on the TP-Link US website and forum?? There have been numerous posts from US users that have this router and are experiencing this "half-gigabyte" problem and this would undoubtably help them.
May I suggest that TP-Link put this firmware on their US download site and also post a message on the US forums that it is available. I understand that the C5400 is considered "end-of-life" by TP-Link but making the dowload available on the US support website would go a long way in generating good will among Tp-Link's users.
Thanks again for your help . . .
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