Unable to add the device :(

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Unable to add the device :(
Unable to add the device :(
2018-08-13 11:25:32
Model :

Hardware Version :

Firmware Version :

ISP :

Hi. I'm trying to pair my powerline adapters using tpPLC Utility but when I enter the powerline key it says "Unable to add the device"

I tried doing this before and it worked but now it won't work anymore.
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