TL-M3420, can not recognize my modem.

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TL-M3420, can not recognize my modem.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-M3420, can not recognize my modem.
TL-M3420, can not recognize my modem.
2012-10-11 12:37:05
Region : Belgium

Model : TL-MR3220

Hardware Version : V1

Firmware Version : 3.12.21 Build 120523 Rel.37880n

ISP : 3G mobile


My router TL-MR3420 does not connect to my 3G modem. I did all the steps according to the router configuration. Despite of that, once it is on the status it doesn’t recognize my modem, HUAWEI, model number E1820. Please, someone help me!
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#1
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6 Reply
Re:TL-M3420, can not recognize my modem.
2012-10-11 15:37:28
Check this website first, the router’s compatibility list:
http://www.tplink.com/en/support/3g-comp-list/?model=TL-MR3420
You can download the latest Firmware on their website as well.
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#2
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Re:TL-M3420, can not recognize my modem.
2012-10-12 14:36:17
I dowload the latest firmware as your recommendation, currently it is recognized by the router. However, after I choose my ISP, it won’t connect. I never got the IP Address, Subnet Mask and so on, and so on.
What is the next step?
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#3
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Re:TL-M3420, can not recognize my modem.
2012-10-12 14:37:45
I thought you better check your Dial number and APN. You may also try to set the router manually. Go to Network >> 3G, check Set the Dial Number and APN manually, then type in the parameters, click save.
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#4
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Re:TL-M3420, can not recognize my modem.
2012-10-12 14:39:30
Yeah, currently the router is working well. I note that the router manufacturer's page: http://www.tplink.com/en/article/?faqid=400, which has the troubleshooting guide on 3G issue.
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#5
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Re:TL-M3420, can not recognize my modem.
2012-12-11 03:15:46
Hello to all..

your link is offline.


I had the same problem with my TL-MR3420 v.1 and with TL-MR3420 v.2

solved only for TL-MR3420 v.1:
download from TP-LINK site and downgrade the firmware to mr3420v1_en_3_12_8_up(110418).bin

Explanation:
what happens is that the new/latest firmware has a bug and only 4G modems get to work. The old 3G or 3.75G don't connect. It will show you the signal strength
100% and the modem works on any laptop/PC wit windows or Linux, but not with the TL-MR3420 v.1 that has the bin later than 110418 or any bin on TL-MR3420 v.2

So, for the new TL-MR3420 v.2 there is no bin file that can fix this. I have even tried to use the same mr3420v1_en_3_12_8_up(110418).bin, but of course no luck :-)

Actually I registered just to request TP-LINK to provide the solution for this problem BECAUSE I HAVE A BRAND NEW ROUTER that is not compatible with my modem that works
on a older router. I understand that an upgrade of a router should fix problems, not create new!
My MODEM is ZTE AC2746 3/3,75G CDMA2000

Best regards

Victor Riquelme
+258 84 3373 160
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#6
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Re:TL-M3420, can not recognize my modem.
2012-12-11 03:33:06
Hello to all..

your link is offline.


I had the same problem with my TL-MR3420 v.1 and with TL-MR3420 v.2

solved only for TL-MR3420 v.1:
download from TP-LINK site and downgrade the firmware to mr3420v1_en_3_12_8_up(110418).bin

Explanation:
what happens is that the new/latest firmware has a bug and only 4G modems get to work. The old 3G or 3.75G don't connect. It will show you the signal strength
100% and the modem works on any laptop/PC wit windows or Linux, but not with the TL-MR3420 v.1 that has the bin later than 110418 or any bin on TL-MR3420 v.2

So, for the new TL-MR3420 v.2 there is no bin file that can fix this. I have even tried to use the same mr3420v1_en_3_12_8_up(110418).bin, but of course no luck :-)

Actually I registered just to request TP-LINK to provide the solution for this problem BECAUSE I HAVE A BRAND NEW ROUTER that is not compatible with my modem that works
on a older router. I understand that an upgrade of a router should fix problems, not create new!
My MODEM is ZTE AC2746 3/3,75G CDMA2000

Best regards

Victor Riquelme
+258 84 3373 160
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#7
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