Think I have messed up

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Think I have messed up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Think I have messed up
Think I have messed up
2018-12-28 15:11:07

Hi guys I got a new router today but none of my tplink devices work. I looked to see a way of changing to new router password but couldn't see an option. 

I decided to delete all my devices from the app and start afresh.

However when I go through the start up set up it's not finding the device.

 

I have been at this for 2hours now can't get through to live chat.

 

Any advice guys!

 

Im now thinking maybe delete the whole app but maybe it won't let e sign up again as I only have one email account.

 

Seriously in never ever lucky when it comes to technology it always goes pear shaped.

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#1
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Re:Think I have messed up
2018-12-29 07:26:32
reset all the device and connect to your main wifi first, try to add the device again, try another device if that doesn't help.
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#2
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Re:Re:Think I have messed up
2018-12-30 04:31:15
Agreed you need to reset each device. Deleteing from the app will not reset them. Ryan
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#3
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