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Can't access my Synology DiskStation via https://domainname.com:5001 from internal network

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Can't access my Synology DiskStation via https://domainname.com:5001 from internal network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't access my Synology DiskStation via https://domainname.com:5001 from internal network
Can't access my Synology DiskStation via https://domainname.com:5001 from internal network
2019-01-30 08:09:53 - last edited 2019-08-26 16:08:09

Can't access my Synology DiskStation via https://domainname.com:5001 (domainname.com is only an e.g.) from internal network.

From extern I'm able to connect to my Synology DiskStation via https://domainname.com:5001

 

Configuration:

 

TP-Link Deco M9 Plus:
Gateway:
192.168.1.1
DHCP-Range:
192.168.1.100 - 192.168.1.250
DNS-Servers:
1.1.1.1 (set manually in the App under DHCP Server
1.0.0.1 (set manually in the App under DHCP Server)
192.168.1.1
Adressreservation for Synology DiskStation:
192.168.1.101

 

Synology DiskStation:
External IP update via NoIP.com
Port forwarding made on Synology DiskStation via UPnP. But also if I configure the Port Forwarding inside the Deco App, I'm unable to connect.

 

Symptom:
Accessing from extern to my Synology DiskStation (or DiskStation related services) works fine. If I try to access my DiskStation from the internal network the webpage loads forever and fails.

 

Any suggestions?

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#1
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4 Reply
Re:Can't access my Synology DiskStation via https://domainname.com:5001 from internal network
2019-01-31 07:53:02

Hi, 

 

Is your firmware the latest one? Is the deco app version the latest one? If not, please update the firmware and app version first.

 

If you have configured the QoS function and have enabled high priority for some device, please disable the high priority, and change the QoS to standard. Then you can check whether you can access to the Synology DiskStation in the internal network.

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#2
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Re:Re:Can't access my Synology DiskStation via https://domainname.com:5001 from internal network
2019-01-31 08:05:57 - last edited 2019-08-26 16:08:14

QoS ist set to standard and the DiskStation is not marked as high priority device.

Firmware is up to date: 1.2.4 Build 20181206 Rel. 47778

No luck so far.

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#3
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Re:Re:Re:Can't access my Synology DiskStation via https://domainname.com:5001 from internal network
2019-01-31 08:49:31
please disable the high priority for all of the devices which enabled this function before, not only the DiskStation
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#4
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Re:Re:Re:Re:Can't access my Synology DiskStation via https://domainname.com:5001 from internal network
2019-01-31 11:25:53 - last edited 2019-08-26 16:08:09

This was ityes Something for your bug fixing listwink Thank you!

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#5
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