M7350(EU) failed to upgrade FW??
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I recently buy the M7350(EU) v4 mifi
when i tried to upgrade to newest fw from tp-link website, i have this problem, it stops me from upgrading m7350
I downloaded newest fw from website https://www.tp-link.com/vn/support/download/m7350/v4/#Firmware
after that, i extract the zip file to have the fw file M7350(EU) 4.0_1.0.16 Build 181220 Rel.1116n_User.zip
Then i tried to update my fw with this fw
I dont know what wrong with my device?
can someone help me please
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Hi,
same issue here. Would be nice if you could assist.
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@Kathy_Z i need tool flash.. this device trouble.. please
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Kathy_Z wrote
Hey! I am back~
Sorry for the delay.
Did you guys all have the following firmware:
Model: M7350
Firmware Version: 1.1.1 Build 170802 Rel.1009nHardware Version: M7350(EU) v4.0
And want to update to the firmware M7350(EU) 4.0_1.0.16 Build 181220 Rel.1116 with the error the upgrade firmware is not suitable?
If yes, please tag me here, and I would send you the related firmware flash tool since the original firmware is a specialized version.
Or email our support team with the forum ID 157981, they would help you as well.
Thank you~
help me.. i need update@Kathy_Z
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Hello all, apologies for the delayed response.
Firstly, there should be no limitation when upgrading a generic firmware to your M7350(EU) V3 or V5, so just download the latest firmware from the official website as per the hardware version printed on your modem device label, that should work.
However, if you still encounter an issue when upgrading the modem firmware, please confirm the below info, we will try to check it out:
1. What is the hardware version of the M7350, is it V3, V4, or V5? Check this on the device bottom label.
2. What is the current firmware version of your M7350? Show us the screenshot on its web interface.
3. Which firmware version were you trying to upgrade to? Show us the download link.
4. What is the error message when you tried to upgrade the firmware? Show us the error screenshot.
Thanks a lot.
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1. me using V4
2.
3.https://static.tp-link.com/2019/201901/M7350(EU)_V4_181220.zip
4.Update failed. The update file is not suitable for the current firmware.
thanks
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