Nodes unstabe after upgrading to 1.2.8
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Nodes unstabe after upgrading to 1.2.8
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Previously i was running on 1.2.4 - Not a single issue in > 6 months! (so very stable connections, no disconnecting nodes, no disconnecting clients => rock solid)
Immediately after the update to 1.2.8 the nodes became very unstable:
My setup
Modem ------->Main Deco
Node 1 -> Wireless connnected to Main deco / Node 2
Node 2 -> Connected with ethernet to Main Deco
With unstable i mean:
- Mutilple times per day 1, one or more nodes are disconnected.
- Sometime the nodes blink red, sometimes they the led is green (and only in the app itself you see "disconnected from internet"
-> only thing that fixes the issue: unplug the power from the node, and plug it back in.
What i tried so far:
- Resetting nodes (remove from network, and add again)
- Change locations
- Disable fast roaming
As others have noted: now i also see an open network "Deco_896C".
I can connect to this network and it will give an internet connection too: not a nice feeling that i have an open network now.
(i disabled fast roaming, guest network, but the open network is still there)
As others noted: It would be nice if we could downgrade firmware -> that would be the fastest fix
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If there is no way to do downgrading through the application I hope if there other method using USB port
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Hi,
Hard reset won't affect the current firmware version. Back to your case, please give us more details so that we can try to fix it.
a. the current network topology/diagram.
b. more details about the current unstable connection, like the light status, frequency, the stability of the front-end device and so on.
c. how do you get it back to work after you lost the connection
Thanks in advance, and have a nice day.
Screen_Name wrote
Hi Kevin_Z,
I am having the same issue, any way of fixing it without doing a hard reset?
I have Deco M9 +
Edit: I've tried doing a hard reset but it didn't reset the firmware to an older version,
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Hi,
We asked the cloud ID to do further analysis, while we do recognize the GDPR and we have noted that. We will pay more attention on it.
It is a troubleshooting method to disable fast roaming or beamforming. And regarding to the open network, the device will broadcast an open network by default as it updated to the latest firmware.
If need more help, do not hesitate to contact us.
Have a nice day.
BigE0n wrote
Why did you have to turn off both beam forming and fast roaming? Was it because of the open network problem? How do you know the open network went away if you disabled fast roaming?
Also I think TP-Link need to check the Data Protection Act and GDPR, it is definitely not a good idea to be asking users to post usernames / email address information
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Hi,
Sorry to tell you that there is no method to downgrade it via the Deco app yet, and the USB port is not available to do that either. While it can be used to charge some other devices.
Have a nice day.
Alriyada wrote
If there is no way to do downgrading through the application I hope if there other method using USB port
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